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DElivering Excellent Service Quality IN Aviation Practical Guide for Internal and external Service Providers

Kossmann, Mario

DElivering Excellent Service Quality IN Aviation Practical Guide for Internal and external Service Providers - London: Routledge Taylor & Francis Group, 2016. - xvi.:192p 23 x 15 cm.

Bibliography
Index

ISBN: 9781138262560 (PB)

Subjects--Topical Terms:
Service Quality in Aviation

Dewey Class. No.: 629.1342 KOS / Del

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