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Plant and service tours in operations management /

Schmenner, Roger W., 1947-

Plant and service tours in operations management / Roger W. Schmenner. - 5th ed. - Delhi : Pearson Education, 2003 - xiv, 254 p. : ill.; 26 cm.

Includes index.

includes index

ISBN: 8129700859

Subjects--Topical Terms:
Industrial tours.
Service industries--Management.

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