Entry Topical Term

Number of records used in: 1

001 - CONTROL NUMBER

• control field: 2032

003 - CONTROL NUMBER IDENTIFIER

• control field: OSt

005 - DATE AND TIME OF LATEST TRANSACTION

• control field: 20230824164907.0

008 - FIXED-LENGTH DATA ELEMENTS

• fixed length control field: 230824|| aca||aabn | a|a d

040 ## - CATALOGING SOURCE

• Original cataloging agency: OSt
• Transcribing agency: OSt

150 ## - HEADING--TOPICAL TERM

• Topical term or geographic name as entry element: Service Quality in Aviation

670 ## - SOURCE DATA FOUND

• Source citation: Work cat.: (OSt)139660: Kossmann, Mario Author 2031, DElivering Excellent Service Quality IN Aviation Practical Guide for Internal and external Service Providers, 2016.