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Crisis management: master the skills to prevent disasters

Contributor(s): Material type: TextTextSeries: The Harvard business essentials seriesPublication details: Boston, Mass. : Harvard Business School Press, 2004Description: xix, 155 p. ; 24 cmISBN:
  • 1591394376
Other title:
  • Crisis management
Subject(s): DDC classification:
  • 658.4056 HBE/Cri 22
LOC classification:
  • HD49 .H367 2004
Contents:
Taking stock of potential perils : what could go wrong? -- Avoiding the avoidable : an ounce of prevention -- Contingency planning : preparing today for tomorrow's problems -- Crisis recognition : where there's smoke there's fire -- Containment : preventing a bad situation from becoming worse -- Crisis resolution : the road to recovery -- Mastering the media : make it your story -- Learning from your experience : gather lessons where you find them.
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Includes bibliographical references and index.

Taking stock of potential perils : what could go wrong? -- Avoiding the avoidable : an ounce of prevention -- Contingency planning : preparing today for tomorrow's problems -- Crisis recognition : where there's smoke there's fire -- Containment : preventing a bad situation from becoming worse -- Crisis resolution : the road to recovery -- Mastering the media : make it your story -- Learning from your experience : gather lessons where you find them.

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