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Managing to Keep the Customer : How to Achieve and Maintain Superior Customer Service Throughtout the Organisaion
Material type:
TextPublication details: San Francisco Jossey-Bass Publishers 1993ISBN: - 1555424155
| Item type | Current library | Call number | Status | Date due |
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Goa University Library General Stacks 2 | 658.812 DES-DET (Browse shelf(Opens below)) | Available |
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| 658.812 CRA/Cus Customer is king | 658.812 CUN/Cus Customer relationship management | 658.812 DEN/Hor Horizontal Management : Beyond Total Customer Satisfaction | 658.812 DES-DET Managing to Keep the Customer : How to Achieve and Maintain Superior Customer Service Throughtout the Organisaion | 658.812 DON-OTO Strategic market relationships : | 658.812 FEI/Cas Cases in call center management : | 658.812 FEI/Cas Cases in call center management : |
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