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The essential guide to knowledge management : Amrit Tiwana. e-business and CRM applications /

By: Material type: TextTextPublication details: Pearson Education Asia Delhi 2001Description: xxiv, 315 p. : ill. ; 24 cmISBN:
  • 8178083264
Other title:
  • Guide to knowledge management : e-business and CRM applications
  • E-business and CRM applications
Subject(s):
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Includes bibliographical references (p. 303-309) and index.

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