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Customer care excellence Sarah Cook How to create an effective customer focus
Material type:
TextPublication details: Kogan Page India Pvt. Ltd., New Delhi 2004Edition: 4th edDescription: vi, 248p 23 cmISBN: - 8175542055
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Goa University Library MBA Book Bank | 658.812 COO/Cus (Browse shelf(Opens below)) | Available | |
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Goa University Library General Stacks 2 | 658.812 COO/Cus (Browse shelf(Opens below)) | Available |
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| 658.8102 SPI/Man Management of a sales force | 658.8102 SPI/Man Management of a sales force | 658.812 BAR-MOL A complaint is a gift : | 658.812 COO/Cus Customer care excellence | 658.812 DYC/Crm The CRM handbook | 658.812 DYC/Crm The CRM handbook | 658.812 DYC/Crm The CRM handbook |
includes references and index
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