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The CRM handbook Jill Dyche A business guide to customer relationship management

By: Material type: TextTextSeries: Addison-Wesley Information Technology SeriesPublication details: Pearson Education Delhi 2005Description: 331p 24 cmISBN:
  • 8178085682
Subject(s):
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658.812 DYC/Crm The CRM handbook 658.812 DYC/Crm The CRM handbook 658.812 DYC/Crm The CRM handbook 658.812 DYC/Crm The CRM handbook 658.812 DYC/Crm The CRM handbook 658.812 DYC/Crm The CRM handbook 658.812 DYC/Crm The CRM handbook

includes references, glossary and index

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