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May I help you? : Jillian Mercer. great customer service for small business /
Material type:
TextPublication details: Allen & Unwin, Australia : 2004Description: xiii, 138 p. ; 21 cmISBN: - 1865088587 (pbk.)
| Item type | Current library | Call number | Status | Date due | Barcode | |
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Goa University Library MBA Book Bank | 658.812 MER/May (Browse shelf(Opens below)) | Available | 108890 |
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| 658.812 KUM/Cus Customer Relationship Management | 658.812 LAN/Cus Customer focus / | 658.812 LAN/Cus Customer focus / | 658.812 MER/May May I help you? : | 658.812 POC/Cli Client Relationship Management | 658.812 RAI/Cus Customer relationship management: concepts and cases - 2nd ed. | 658.812 RAI/Cus Customer relationship management: concepts and cases - 2nd ed. |
includes index
Includes index.
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