TY - BOOK AU - Ranjan, Jayanthi. AU - Thakur, Rajiv R. AU - Sahay, B.S. TI - Innovation in information and communication technology SN - 0230637140 PY - 2008/// CY - New Delhi PB - Macmillan Publishers India KW - information technology KW - communication technology N1 - Includes bibliographical references and index ER -