TY  - BOOK
AU  - Kirchmer, Mathias
TI  - High Performance through Process Excellence: From Strategy to Operations
SN  - 9783540778240
PY  - 2009///
CY  - Berlin
PB  - Springer- Verlag
KW  - Management of Process Excellence (MPE)
N1  - Includes, Reference, Bibliography, Figures, Tables
ER  -