Goa University

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1.
Customer is king Robert Craven How to exceed their expectations by
Material type: Text Text
Publication details: London Virgin Books 2002
Availability: Items available for loan: Goa University Library (1)Call number: 658.812 CRA/Cus.
2.
Kick-start your business Robert Craven 100 days to a learner, fitter organisation by
Material type: Text Text
Publication details: New Delhi Dolphin Press 2001
Availability: Items available for loan: Goa University Library (1)Call number: 650.1 CRA/Kic.
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Contact: System Analyst :ans @unigoa.ac.in


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