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	1.	Marketing : Creating and keeping customers in an e-commerce world by Zikmund, William D Amico, Michael Edition: 7th ed Material type: Text Publication details: Australia Thomson Learning 2000 Availability: Items available for loan: Goa University Library (1)Call number: 658.8 ZIK-DMI. Add to cart (remove)
	2.	Customer relationship management William G. Zikmund integrating marketing strategy and information technology by Zikmund, William G [Author] McLeod, Raymond Gilbert, Faye G Material type: Text Publication details: Hoboken, N.J. John Wiley & Sons 2004 Availability: Items available for loan: Goa University Library (1)Call number: 658.812 ZIK/Cus. Add to cart (remove)
	3.	Marketing : Creating and keeping customers in an e-commerce world by Zikmund, William [Author] D Amico, Michael Edition: 7th ed Material type: Text Publication details: Australia Thomson Learning 2001 Availability: Items available for loan: Goa University Library (1)Call number: 658.8 ZIK-DAM. Add to cart (remove)
	4.	Business research methods William G. Zikmund by Zikmund, William G Edition: 7 th ed. Publication details: New Delhi : Cengage learning India Pvt. Ltd; 2010 Availability: Items available for loan: Goa University Library (1)Call number: 658.403072 ZIK/Bus. Add to cart (remove)
	5.	Business Research Methods : a South-Asian Perspective - 8th ed. by Zikmund, William G Babin, Barry J Carr, Jon C Adhikari, Atanu Griffin, Mitch Publication details: Delhi: Cengage Learning India Pvt. Ltd, 2016 Availability: Items available for loan: Goa University Library (35)Call number: 658.0072 ZIK/Bus, ... Add to cart (remove)

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