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	1.	Crisis communications : a casebook approach / Kathleen Fearn-Banks. by Fearn-Banks, Kathleen Series: Routledge communication series Edition: 4th ed. Material type: Text; Format: print ; Literary form: Not fiction Publication details: New York : Routledge, 2011 Availability: Items available for loan: Goa University Library (1)Call number: 659.2 FEA/Cri. Add to cart (remove)
	2.	Applied public relations : cases in stakeholder management by Richardson, Kathy Brittain Hinton, Marcie Series: Routledge Communication Series Edition: 3rd edn. Publication details: New York: Routledge Taylor & Francis Group; 2015 Availability: Items available for loan: Goa University Library (1)Call number: 659.2 RIC-HIN. Add to cart (remove)

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