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The big book of customer service training games : Peggy Carlaw, Vasudha Kathleen Deming. quick, fun activities for training customer service reps, salespeople, and anyone else who deals with customers /
Material type:
TextPublication details: Tata McGraw-Hill, New Delhi : 2004Description: xiv, 209 p. : ill. ; 24 cmISBN: - 0070590427 (pbk.)
- Customer service training games
| Item type | Current library | Call number | Status | Date due | Barcode | |
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Goa University Library General Stacks 2 | 658.812 CAR-DEM (Browse shelf(Opens below)) | Available | 115108 |
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| 658.812 BOL-LEM Marketing Science Institute | 658.812 BUC/Cus Customer once, client forever | 658.812 BUR/Han The handbook of key customer relationship management | 658.812 CAR-DEM The big book of customer service training games : | 658.812 CHE-JOH Beyond loyalty | 658.812 COO/Cus Customer care excellence | 658.812 CRA/Cus Customer is king |
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